Without knowing what sort of work, either conceptually or on what tech layer (if it's tech based at all), it's very difficult to be of direct help. My advice would be to talk to the senior workers in your company (obviously not managers) and set up some individual chats where you make it very clear their anonymity will be respected. Or maybe you can send out a survey?

You did mention though that the work you do helps people. I would dig a bit further into that, and ask which coworkers/customers the LLMs help, either directly or indirectly. Because the research is indicating that if you're from a less privileged demographic, that can change substantially.

Here's a small set of articles and papers which might give you ideas for topics you might explore relevant to your area:

• Tokenising culture: causes and consequences of cultural misalignment in large language models
• Native Design Bias: Studying the Impact of English Nativeness on Language Model Performance
• Age and gender distortion in online media and large language models
• The Impact of Disability Disclosure on Fairness and Bias in LLM-Driven Candidate Selection

There seems to be an increasing focus on the MENA area especially, and that might mean you should look into how geopolitical guardrails affect responses, but I don't have any good links at hand for that.