ChatGPT Health 'under-triaged' half of medical emergencies in a new study

Researchers tested different medical scenarios with the chatbot. In more than half of cases in which doctors would send patients to the ER, the chatbot said it was OK to delay care.

ChatGPT Health --- OpenAI's new health-focused chatbot --- frequently underestimated the severity of medical emergencies, according to a study published last week in the journal Nature Medicine.

In the study, researchers tested ChatGPT Health's ability to triage, or assess the severity of, medical cases based on real-life scenarios.

Previous research has shown that ChatGPT can pass medical exams, and nearly two-thirds of physicians reported using some form of AI in 2024. But other research has shown that chatbots, including ChatGPT, don't provide reliable medical advice.